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A real person reads every message.
Whether you have a question about your order, your ritual, an ingredient, or your subscription — we read everything you send and respond with care.
Replies within 1 business day
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Self-serve answers
Response times
We respond Monday through Friday. Messages sent over the weekend are answered first thing Monday. Questions about ingredients or product fit are welcome — for anything medical, please speak with your healthcare provider.
Common Questions
Before you get in touch.
Standard UK delivery takes 3–5 working days. Express delivery options are available at checkout.
Yes. There is no lock-in period or cancellation fee. You can cancel from your account at any time before the next scheduled dispatch.
Ritual support works cumulatively. Most women notice the first shifts within 4 to 6 weeks. We recommend committing to a 90-day ritual.